Why innovate in business?
27 March, 2023Innovating in business
McKinsey reports that more than 25% of total company revenues and profits across all industries come from the introduction of new products or services. Innovating in business is, therefore, essential. Companies have understood this and are investing massively in their R&D departments to offer their customers products and services that are ever closer to their expectations. Today, it is estimated that more than 1,500 billion dollars are invested in R&D each year worldwide, which is equivalent to Canada’s GDP.
Innovating for success in a rapidly changing environment
Product innovation is essential for a company’s success, yet it takes place in a complex and uncertain economic context. Between the emergence of new players, new technologies, digital transformation, periods of growth and crisis, all companies, large or small, need to stand out and innovate to ensure their survival. Gallup predicts that by 2027, the average life span of companies listed on the S&P500 (the index of the 500 largest publicly traded companies in the United States) will be only 12 years. It goes on to predict that about half will be replaced within ten years.
This uncertain context is a powerful driver of innovation. Faced with these challenges, companies must adapt quickly or die, causing corporate strategies to turn to shorter-term projects or ideas that can be profitable quickly.
Innovating in business to face crises
The effects of the pandemic on companies’ innovation strategies
The Covid-19 pandemic has accelerated the digitalization of all services and has made customer experience a top priority for companies, according to KPMG. It is now estimated that the pandemic, initially perceived as a punctual change, will leave its lasting mark on markets and company organizations for at least the next five years.
The pandemic has had an ambivalent effect on business innovation: on one hand, it has increased interest in innovation and highlighted innovation as a necessity for business survival. On the other hand, the consequences of the pandemic limit room for companies to maneuver in terms of innovation: they are therefore forced to do more, better, but with less. In this context, KPMG observes that innovation strategies in the wake of the pandemic tend to be oriented towards short-term, incremental innovations that are expected to bring quick results. At the same time, more disruptive innovation projects are in decline.
Many companies have announced that they are cutting back on innovation projects. The consumer goods industry has been particularly hard hit by the pandemic, but it could also mark a new era for the sector: prior to the pandemic, new product performance was in steep decline after the first year, and the majority of launches were for low-value products. The post-Covid era may see fewer innovations that are more in line with consumer expectations.
These consumer expectations remain difficult to predict: many executives told McKinsey that they are dealing with changing consumer preferences and behaviors.
Innovate to seize growth opportunities
Today the world is afflicted by many crises: the COVID-19 pandemic, financial crises, climate crises, political crises, on and on. This is not the ideal environment to encourage innovation within companies. As mentioned above, companies tend to reduce their innovation pipeline rather than invest more in times of crisis. While times of crisis are challenging for companies, they do create new opportunities for growth.
Needless to say, McKinsey shows that this is the most critical time to invest: companies that invest in innovation in times of crisis perform significantly better than their competitors, gaining on average 10% in market capitalization. Even better, investments after the crisis bring a 30% advantage! Investing in times of crisis has allowed companies to emerge stronger and ahead of the market and to accelerate their growth in the three to five years following the crisis.
A boost for your innovation
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