Privacy Policy
Sciforma has created this statement in order to demonstrate its firm commitment to privacy. The following summarizes Sciforma’s information gathering and dissemination practices for the www.sciforma.com website in order to better serve those who are concerned with how their personal information is being used online.
“Personal data” and “personal information” both relate to an identified or identifiable individual; and this information can be recorded in any form. An identifiable person is one who can be identified, directly or indirectly, in particular by an identifier such as a name, an identification number, or data that reveals an individual’s location or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that individual.
Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your personal information.
This statement applies information collected by Sciforma and its subsidiaries:
1. Sciforma USA, 600 B Street, Suite 300 San Diego, CA, 92101 – USA
2. Sciforma Japan, Hirakawacho Visix, 1-5-15 Hirakawacho Chiyoda-ku, Tokyo, 102-0093 – Japan
3. Sciforma Australia, Suite 2, Level 13, Macquarie House, 167 Macquarie St, Sydney 2000 – Australia
4. Sciforma France, 9, rue Ybry – 92200 Neuilly-sur-Seine – France
5. Sciforma Germany, Heinz-Hankammer-Straße 2, 65232 Taunusstein – Deutschland
EU-U.S. Data Privacy Framework with UK Extension, and Swiss-U.S. Data Privacy Framework
Sciforma complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce.
Subsidiaries of Sciforma also comply with the Data Privacy Framework Principles, this extends to U.S Entities and Subsidiaries to include KeyedIn Solutions Inc.
Sciforma has certified to the Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) under the UK Extension to the EU-U.S. DPF. Sciforma has certified to the U.S. Department of Commerce that it adheres to the Swiss-US Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF.
If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern.
To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.
Sciforma is responsible for the processing of personal data it receives, under the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and Swiss-U.S. DPF and subsequently transfers to a third party acting as an agent on its behalf. Sciforma complies with the EU-U.S. DPF Principles and the Swiss-U.S. DPF Principles for all onward transfers of personal data from the EU, UK, and Switzerland, including the onward transfer liability provisions, unless Sciforma proves that it is not responsible for the event giving rise to the damage.
The Federal Trade Commission has jurisdiction over Sciforma’s compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF. In certain situations, Sciforma may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Sciforma commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF to TRUSTe, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://feedback-form.truste.com/watchdog/request for more information or to file a complaint. These dispute resolution services are provided at no cost to you.
For complaints regarding EU-U.S. DPF, the UK Extension to the EU-U.S DPF, and Swiss-U.S. DPF compliance not resolved by any of the other DPF mechanisms, you have the possibility, under certain conditions, to invoke binding arbitration. Further information can be found on the official DPF website: https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf?tabset-35584=2.
Information Collection
What information do we collect?
When you visit Sciforma’s website, we may request that you provide us with some personal information, including your name, your email and postal address, your phone number, your company name, your job title as well as any other information you choose to provide. We may collect personal information from you in the following ways:
- Registration for a live demo of a Sciforma product or a webinar
- Newsletter registration
- Mandatory registration prior to the downloading of White papers, brochures, etc.
Sciforma may also collect information through automatic data gathering tools:
- Click-through information related to Sciforma emails and banner advertisements
- Aggregate non-personal information such as the number of weekly visits to our website
- Information your browser sends Sciforma’s website such as your IP address, your web browser type and version, information on the technical characteristics of the device you are using and/or your operating system (See the “Analytics Tools” section of this statement.)
- Advertising Cookies and information tracking: We partner with third parties to manage our advertising on other websites. Our third parties may use tracking technologies such as cookies to gather information about your activities on this website and other websites you visit in order to provide you advertising that is based on your browsing activities and interests. (See the “Third-parties” section of this statement.)
Please note that on our website, we only provide articles and information. We never ask for sensitive data or credit card numbers.
How do we use your information?
Contact information gathered through registration forms may be used by Sciforma only for the distribution of products or product-related information or for making contact with customers when necessary via phone or email. If you do not wish to receive future promotional information and material from Sciforma, refer to the “Opt-out” section of this statement.
We may use aggregate non-personal information to measure the performance of Sciforma’s website, to improve the site’s functionalities and design, and to develop statistical and general information to best understand how our customers use Sciforma’s website.
Sciforma is a global company with partners and facilities all over the world. Accordingly, the information we collect may be used, stored, and processed in any country where we have facilities or in which we engage service providers. By providing information via our website, you are consenting to the transfer of information from your country of residence to any other country in which Sciforma does business, including France, the United States of America, Germany, Japan, and Australia. It’s important to note that these countries may have less adequate levels of data protection than those of the country in which you initially provided the information.
How do we protect your information?
The security and confidentiality of your personal information is very important to Sciforma. We have implemented commercially reasonable technical and organizational safeguards to appropriately protect your personal information against accidental, unauthorized, or unlawful access, use, loss, destruction or damage.
Still, no system can be guaranteed to be 100% secure. If you have questions about the security of your personal information, or if you have reason to believe that the personal information that we hold about you is no longer secure, please contact us immediately as described in this Privacy Notice.
Opt-out of Marketing : How to update your Personal Information?
We retain your personal data for no longer than it is necessary for the purposes for which it has been collected.
You may contact Sciforma at any time if you would like to access your Personal Data or require information about the Personal Data that we hold about you (such as the source of the Personal Data).
If you do not wish to receive future marketing or other commercial messages from us, simply follow the unsubscribe instructions contained within the message you receive. But note that you, as a Sciforma customer, may continue to receive certain communications from us that are necessary for the Service, such as renewal notifications, invoices, technical notices, updates, security alerts, and support and administrative service bulletins.
Analytics Tools
We use Google Analytics, a web analytics service provided by Google, to collect usage data, including your web browser type and version, your IP address, and visit information such as the date, the page viewed, and the number of clicks. The information about website usage is transmitted to Google in the United States of America. Such information, collected through your interactions on our website, is used to compile statistical reports on Sciforma’s website, that are used to help us understand who our potential customers are, and to assess our marketing effectiveness.
For more information about how your data is managed through Google Analytics, visit the Google Analytics Security and Privacy Principles.
If you want to opt-out from Google Analytics, you must download and install the Google Analytics Opt-out browser add-on, which is available for most modern browsers. To download this add-on, please visit the Google Analytics Opt-out Browser Add-on download page.
Cookies
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (with your permission) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain types of information. They are also used to help us understand your preferences based on previous or current site activity, enabling us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interactions so that we can offer better site experiences and tools in the future. A cookie cannot be executed as code or deliver viruses.
Through your browser settings, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to reject all cookies. Since every browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your settings. If you reject cookies, you may not be able to enjoy some features that enhance your user experience.
Third-parties
Sciforma respects your privacy and is committed to guaranteeing it. We do not sell, trade, or otherwise transfer to outside parties your personal information unless we provide users with advance notice. This policy does not extend to website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
Sciforma may be required to disclose personal information in response to lawful requests by public authorities to meet national security or law enforcement requirements, or when it is deemed necessary, to protect the rights of Sciforma or its employees.
Your personal information is not contained on our website and we do not store it. However, non-personal visitor information may be provided to other parties for marketing, advertising, or other uses. We use third party analytics tools, such as Pardot, which help us in assessing your interactions on our website as well as information you may provide so that we can refine certain of our automated marketing efforts. We use this information to better understand our customers and potential customers and to assess our marketing effectiveness and/or business performance.
We do not include or offer third-party products or services on our website. Sciforma’s website contains links to other sites. Sciforma is not responsible for the privacy practices or the content of said websites.
We use Google AdSense Advertising on our website. Google’s advertising requirements can be summed up by Google’s Advertising Principles. They have been put in place to provide a positive experience for users.
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the Pardot cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences as to how they’d like Google ads to appear/behave using the Google Ad Settings page. Alternatively, you can opt out of these advertisements by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on, refer to the section “Analytics Tools” of this statement.
COPPA (Children’s Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control of monitoring it. The Federal Trade Commission, the United States consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
Sciforma will never knowingly solicit personal information from anyone under the age of 13 without requiring parental consent. Sciforma does not specifically market products and services to children.
Data Quality/Access
Sciforma respects your control over your information and, upon request, we will confirm whether we hold or are processing information that we have collected from you. You also have the right to amend or update inaccurate or incomplete personal information, request deletion of your personal information, or request that we no longer use it. Under certain circumstances we will not be able to fulfil your request, such as if it interferes with our regulatory obligations, affects legal matters, we cannot verify your identity, or it involves disproportionate cost or effort, but in any event we will respond to your request within a reasonable timeframe and provide you an explanation. In order to make such a request of us, please email us at marketing@sciforma.com.
Opt-out
We will always give you an opportunity to choose (opt‐in or opt‐out) whether your Personal Information is 1) disclosed to a third party (other than an agent doing work at our direction), or 2) to be used for a purpose that is materially different than that for which it was collected or subsequently authorized by you.
Sciforma provides users with the opportunity to opt-out of upcoming promotional and marketing communications. If you prefer not to be on Sciforma’s mailing list or withdraw consent, please do one of the following:
- Send an email to: webmaster@sciforma.com or
- Follow the instructions at the end of each email
We will then promptly remove you from all correspondence.
Complaints
In compliance with the Data Privacy Framework Principles, Sciforma commits to resolving complaints about our collection or use of your personal information. European Union and UK individuals with inquiries or complaints regarding our data privacy practices should first contact Sciforma by:
- Sending an email to: webmaster@sciforma.com
Please note that, under limited circumstances, if your complaint is still not resolved through these channels, a binding arbitration option may be available.
Sciforma is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC) or any other U.S. authorized statutory body. Sciforma also commits to cooperating with EU and UK data protection authorities (DPAs) with regard to customer data transferred from the EU and UK in the context of the SaaS Sciforma solution.
Updates to this Privacy Statement
Sciforma may occasionally update this Privacy Statement and at any time. When we update this Privacy Statement, we will also modify the “last edited” date at the end of the statement. We encourage you to periodically review this statement so that you are always aware of how we are protecting your personal information. Your continued use of this website constitutes your consent to the content of this Privacy Statement.
Questions
If you have any questions regarding this Privacy Statement, the practices of Sciforma’s site, or your experiences at this site, please contact us directly by:
Sending an email to: webmaster@sciforma.com.
Sciforma’s Data Privacy Framework Commitments, applicable to Sciforma.net customers (SaaS Sciforma solution)
Sciforma Cloud is a Project Portfolio Management solution offered in the Software as a Service (SaaS) model. Sciforma enables project managers to administer all aspects of project, resource, demand, and change management.
The personal data processed through the Sciforma Cloud may relate to:
- Personal information about the Sciforma Cloud customer’s employees, including name, function, and contact information.
- Resource information such as work effort, task duration, and cost.
Customers can add other fields that can contain additional personal data. However, it must be noted that Sciforma is a general purpose PPM tool, and is not specifically designed or certified to handle more sensitive personal data, like credit card information or health data.
Sciforma strives to protect customer privacy—we value customer business and we are aware of the trust placed in us. The Sciforma commitment is to process the personal data only on behalf of the customer. The personal data of our customers is not used by Sciforma and is even less likely to be transmitted to third parties or resold.
In order to secure our customer’s information, to prevent it from unauthorized access, to ensure its correct use, and to maintain data accuracy, Sciforma has implemented managerial procedures and appropriate security measures.
When processing its customers’ personal data on the Sciforma Cloud (Sciforma SaaS), Sciforma complies with the EU General Data Protection Regulation (GDPR).
Last update: May 24th, 2024.